Letters & forms
Appeal letter to an insurer
3 drafts
The input was a rejection email, a policy extract and a clinic invoice. We asked a general chat assistant for a one-page appeal that quoted the clause and asked the claims team to look at the file again.
The first draft was too heated. The second buried the request under a life story. The third kept the facts, the clause number and a single ask.
The useful skill is to name the outcome you want before you paste the rejection. Timed by us while building the lesson, on a demo task. Your own pace will differ.
Letters & forms
Complaint to a contractor
4 drafts
We started from a WhatsApp thread, three photos of unfinished work and a quoted completion date. The tool was asked to turn that pile into a two-page letter with dates, a list of remaining items and a reply deadline.
Early drafts invented a tone of voice we had not asked for. We stripped adjectives and kept the photo list as an appendix the contractor could tick.
This teaches you to feed chronology first, then the ask. Timed by us while building the lesson, on a demo task. Your own pace will differ.
Photos & files
412 holiday photos renamed and sorted
20 min
The folder arrived as a camera dump with file names that meant nothing. We used a photo organiser to group by date and place, then renamed batches as “Penang-2026-01-beach” rather than one file at a time.
Two passes: first a sort, then a delete list for the blurred frames. The last five minutes wrote a six-step recipe so the next trip uses the same names.
The time is wall-clock time on our demo set, not a promise for a messier archive. Timed by us while building the lesson, on a demo task. Your own pace will differ.
Letters & forms
Nine-page tenancy into plain bullets
14 bullets
We fed a nine-page residential tenancy into a document summariser and asked for bullets a tenant could check: deposit, break clause, repair duties, notice period.
The first pass missed the diplomatic clause. The second pass asked for “quote the clause number next to each bullet”, which caught it.
This is a reading aid. It is not legal advice and we say so on the recipe card. Timed by us while building the lesson, on a demo task. Your own pace will differ.
Safety
Checking a suspicious SMS about a parcel
4 questions
The message used a short link and a sender name that almost matched a courier. We did not paste the full link into a public chat. We asked four questions: who usually sends this, what the real domain looks like, what the sender ID should be, and what to do if we already tapped it.
Then we opened the courier’s own site in a separate tab and compared. The lesson is the order of checks, not a single “yes or no” from a tool.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
Work & CV
CV rewritten for a 52-year-old applicant
2 versions
The source CV ran to three pages and listed every course since 1998. We asked a chat assistant for two versions: one for a similar operations role, one for a coordination role with fewer direct reports.
We kept dates honest and cut the adjectives the tool invented. A skills line stayed only if the person could explain it in one spoken sentence.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
Work & CV
Preparing 12 interview answers
12 answers
We took a sample job ad and a two-page work history and asked for twelve spoken answers of 60 to 90 seconds. The first set sounded like a brochure. We sent it back with “shorter, with one number per answer, no slogans”.
The second set was usable as a rehearsal script. We then practised saying three of them aloud, because a script you cannot speak is not ready.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
Small business
Price list in Malay, Mandarin and Tamil
15 min
Twelve items, prices in Singapore dollars, no slang. A translator produced three columns. We checked every number against the original sheet so a “12” could not become “21” in a second language.
The recipe is: lock the prices first, translate the names second, then read the sheet aloud with someone who uses that language at the stall.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
Family & care
Drafting a caregiver roster
1 page
Four relatives, two paid helpers and a Tuesday clinic slot. We asked for a one-page week with handover notes and a blank line for what changed.
We removed addresses and identity numbers before any text went into a tool. Names on the demo sheet were invented labels such as “Sister A”, never a real household.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
Family & care
Discharge note turned into questions
11 questions
We used a publicly available sample discharge summary, not a patient’s file. The tool was asked to list questions a family member could take to the next clinic visit.
It tried to explain treatment. We cut that and kept only questions: what to watch for, who to call, which medicine changes. That is the boundary we teach.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
Family & care
Writing a eulogy outline
1 outline
The input was five remembered stories and a time limit of six minutes. We asked for an outline with a beginning, three scenes and a close, not a finished speech in someone else’s voice.
Two attempts were enough once we forbade invented facts. The tool may suggest a shape. The stories stay yours.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
Photos & files
Captioning 30 photos for a family chat
30 captions
Thirty travel shots, no faces named. We asked for one-line captions a group chat could paste, with place and year only.
The tool invented a mountain name we had not supplied. The check is: if you did not type the fact, delete it before you send.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
Photos & files
Handwritten recipes into a booklet
12 pages
Eight photographed recipe cards, some stained. Voice-to-text plus a layout helper produced a twelve-page booklet with ingredients above method.
We read every quantity against the card. Two spoons became two teaspoons on one card; that is why a person still checks the numbers.
Timed by us while building the lesson, on a demo task. Your own pace will differ.
